The internal gaskets that ensure a watch's water resistance may need replacement, especially if your Möels has been exposed to salt water or moisture while the crown was not properly screwed in. In such cases, prompt servicing is recommended to prevent potential damage to the mechanism. A comprehensive maintenance service should include the replacement of crown and crystal gaskets. Please note that it's important for wearers to understand that water resistance is not a permanent feature and requires regular servicing to be maintained.

A mechanical timepiece can also get damaged when you’re not wearing it; the mechanism needs to run from time to time to prevent it from jamming. Therefore, we recommend wearing your Möels at least two or three times per year. When not in use, make sure you store it carefully in a dry place at room temperature.

When your Möels is dropped, a sudden impact may cause one or more wheels' axles to break. Most commonly, it's the balance staff, which is the axle of the wheel that produces the tick-tock noise. In such cases, the balance staff will need to be replaced as part of a complete maintenance service.

This is a common issue with automatic timepieces and can indicate a few possible problems. Automatic or self-winding watches require the wearer's arm motion to wind fully. If the wearer is not sufficiently active, the mechanism does not build up enough power to run. In rare cases, it could be that the mainspring has become worn, which sometimes happens after a few years. In such cases, the mainspring should be replaced.

A mechanical timepiece is a finely tuned mini-machine. Similar to an automobile's engine, the lubricants in a mechanical watch must be replaced every 3-5 years to maintain optimum performance. A complete maintenance should correct this.

There could be a few reasons for this issue. Over time, the internal lubricants within the movement might migrate to the hairspring, causing it to stick. Alternatively, if the watch has been dropped, the hairspring may be out of adjustment. Lastly, exposure to a magnetic field can magnetize your Möels, affecting its performance.

Automatic timepieces must be wound to start running, either by manually winding at the crown or by wearing the timepiece for a sufficient amount of time to wind the mainspring. When worn regularly, the automatic mechanism of your Möels should function normally and continue to run for approximately 38 hours after being removed from the wrist. If your Möels is fully wound and still runs slow, this is an indicator that it is due for maintenance.

This happens in true manual-wind watches and indicates that the mainspring has broken. Automatics have a clutch so you can feel when the watch is fully wound. The mainspring must be replaced along with a complete maintenance.

Mechanical movements get dirty and the lubricants dry up, so they must periodically be disassembled, cleaned, and lubricated. Most manufacturers of automatic movements recommend service approximately every 4 to 5 years, depending on the degree of wear/usage.