We do not recommend setting the time backwards. Adjusting the time in a counterclockwise direction can potentially damage the movement and affect its accuracy. To ensure longevity and precision, it's best to always set the time by turning the hands clockwise. This helps maintain the integrity of the mechanism and keeps your Möels in optimal working condition.

A mechanical timepiece can also get damaged when you’re not wearing it; the movement needs to run from time to time to prevent it from jamming. Therefore, we recommend wearing your Möels at least two or three times per year. When not in use, make sure you store it carefully in a dry place at room temperature.

The internal gaskets that ensure a watch's water resistance may need replacement, especially if your Möels has been exposed to salt water or moisture while the crown was not properly screwed in. In such cases, prompt servicing is recommended to prevent potential damage to the mechanism. A comprehensive maintenance service should include the replacement of crown and crystal gaskets. Please note that it's important for wearers to understand that water resistance is not a permanent feature and requires regular servicing to be maintained.

When your Möels is dropped, a sudden impact may cause one or more wheels' axles to break. Most commonly, it's the balance staff, which is the axle of the wheel that produces the tick-tock noise. In such cases, the balance staff will need to be replaced as part of a complete maintenance service.

This is a common issue with automatic timepieces and can indicate a few possible problems. Automatic or self-winding watches require the wearer's arm motion to wind fully. If the wearer is not sufficiently active, the mechanism does not build up enough power to run. In rare cases, it could be that the mainspring has become worn, which sometimes happens after a few years. In such cases, the mainspring should be replaced.

A mechanical timepiece is a finely tuned mini-machine. Similar to an automobile's engine, the lubricants in a mechanical watch must be replaced every 3-5 years to maintain optimum performance. A complete maintenance should correct this.

There are a few reasons why the movement might be running too fast. Sometimes, lubricants can spread and cause the hairspring to malfunction. If the watch has been dropped, it might have misaligned the hairspring, affecting the timing. Additionally, exposure to magnetic fields can interfere with the movement’s accuracy. In such cases, we recommend taking your Möels to a certified watchmaker for demagnetisation to help restore its precision.

Automatic movements need to be wound to function properly. This can be done either by manually winding the crown or by wearing the watch to wind the mainspring. When worn regularly, your Möels should run accurately and maintain power for approximately 38 hours after being removed from your wrist. If your watch is fully wound and still running slow, it likely requires maintenance.

If your Möels keeps winding without ever stopping, it likely indicates that the mainspring is broken. To address this issue, the mainspring will need to be replaced, and a full maintenance service is recommended.

Mechanical movements can accumulate dirt and cause lubricants to dry up over time, so they need to be disassembled, cleaned, and lubricated. We recommend servicing your Möels approximately every 4 to 5 years, depending on the level of wear and usage.